Zomato Bites into the Future of Customer Service with AI-Powered ‘Nugget’
In the fast-paced world of online food delivery, customer service is paramount. A single negative experience can quickly turn a hungry customer into a disgruntled reviewer. Zomato, a leading global food delivery platform, understands this challenge and has recently unveiled its solution: ‘Nugget,’ an AI-driven customer support platform. This move marks a significant step towards automating and enhancing the customer service experience, promising faster resolutions and improved satisfaction. But will ‘Nugget’ truly live up to its name and deliver a golden experience? …
Read MoreZomato Bites into the Future of Customer Service with AI-Powered ‘Nugget’